Locate knowledge across all of your knowledge platforms in a single search.
Create new knowledge 3x faster with our AI-powered content editor. Traitly's editor generates real-time recommendations based on your existing knowledge
Ensure any knowledge created by team members is accurate and up-to-date before it is available for the whole team and shared with customers.
Search across all knowledge platforms from anywhere within your Chrome and Firefox browser.
Capture important undocumented tribal knowledge from any webpage.
Search in specific platforms if you know where information lives and need it fast.
Search across and link directly to internal documents, bugs and issues, public articles, drive files and emails, from the Traitly Slack app.
Export important Slack Q&As from channels as bite-sized Cards to reduce time-consuming, repetitive questions.
Use Traitly to automatically search for and provide relevant replies to unanswered questions.
Traitly automatically ingests information from customer cases to automatically search for solutions across your knowledge platforms
Sync all of the information you need to solve a case - without leaving the case view.
Capture information from past customer cases so that they can be reused to solve similar cases in the present and the future.