Explore how Traitly fits into your workflow

Desktop App

Best for multi-monitor setup

SEARCH

Locate knowledge across all of your knowledge platforms in a single search.

CREATE

Create new knowledge 3x faster with our AI-powered content editor. Traitly's editor generates real-time recommendations based on your existing knowledge

MANAGE

Ensure any knowledge created by team members is accurate and up-to-date before it is available for the whole team and shared with customers.

Browser Extension

Search and capture information, wherever you work

SEARCH

Search across all knowledge platforms from anywhere within your Chrome and Firefox browser.

CAPTURE

Capture important undocumented tribal knowledge from any webpage.

FILTER

Search in specific platforms if you know where information lives and need it fast.

Slack

Unlock the power of tribal communication in Slack

SEARCH

Search across and link directly to internal documents, bugs and issues, public articles, drive files and emails, from the Traitly Slack app.

CAPTURE

Export important Slack Q&As from channels as bite-sized Cards to reduce time-consuming, repetitive questions.

ANSWER

Use Traitly to automatically search for and provide relevant replies to unanswered questions.

Integrated CRM Apps

All information you need for rapid resolution, within your case view

SEARCH

Traitly automatically ingests information from customer cases to automatically search for solutions across your knowledge platforms

SINGLE VIEW

Sync all of the information you need to solve a case - without leaving the case view.

CAPTURE

Capture information from past customer cases so that they can be reused to solve similar cases in the present and the future.

Works seamlessly with your existing tools